Free Returns & Exchanges Policy

Returns & Exchanges

Jackal & Dare are committed to taking the hassle out of exchanges & returns as we strive for maximum customer satisfaction. 

We desire to give our customers peace of mind when purchasing from us. As such, we ensure a stress-free exchange process on all products. 

 

Exchanges:

If the ring you purchased from Jackal & Dare is not the right size, don't worry. We offer free exchanges* within 30 days of receiving your order.

Please visit our ‘contact us’ page and send us the details, including your initial order number (if you have it) or at least the name under which the ring was purchased.

To help ensure that you get 'the perfect fit' straight off, you can order one of our ring sizers first. See all the details here. But rest assured, even if it is the wrong size, you can still exchange it!

Returns:

If you’ve had a change of heart or don’t feel your piece is right for you, we offer a free exchange* within 30 days, no questions asked. Just jump over to the ‘contact us’ page and shoot us the details, including your initial order number (if you have it) or at least the name in which the ring was purchased.

 

Alterations & Customisations 

*Please note that any band that has been altered, or customised post purchase, i.e., engravings of any kind, custom finishes, etc, cannot be returned or exchanged.